Customer Relations Representative - State Farm Agent Team Member
Fairfax - VA
Customer Relations Representative - State Farm Agent Team Member
Full Time • Fairfax - VA
Responsive recruiter
Replies within 24 hours
Benefits:
- Simple IRA
- Bonus based on performance
- Competitive salary
- Dental insurance
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
ABOUT OUR AGENCY:
I began my career with State Farm in 2009 and have proudly served the Northern Virginia community as an agent since 2011. Over the years, we’ve built an agency centered around strong relationships, great service, and being an active part of the community we serve. We support local small businesses and enjoy finding ways to give back, including collecting toys for local children through Toys for Tots during the holidays.
Our agency offers a strong commitment to work-life balance, with no weekends or late nights. Team members have at least five opportunities throughout the year to earn performance-based bonuses, giving hard work plenty of opportunities to be recognized and rewarded. We also provide company clothing two to three times per year and keep our break room stocked with snacks, refreshments, and coffee.
Our culture is young, close-knit, collaborative, and performance-driven. We believe in working hard, celebrating wins, and creating an environment where people enjoy coming to work. From team outings and holiday parties to ongoing incentives and opportunities to earn additional rewards, we make a point to recognize the people who contribute to our success.
We’re looking for someone who wants to be part of a team—not simply show up for a job. If you’re motivated, positive, accountable, and enjoy working alongside people who support and challenge one another to succeed, you’ll fit right in.
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Andrew Elliott - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Manage customer inquiries and resolve issues.
- Maintain customer records and update information as needed.
- Assist with customer retention strategies.
- Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
- Communication and problem-solving skills.
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.
Compensation: $45,000.00 - $75,000.00 per year
Do you strive to set yourself apart from all the others?
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. We want to work alongside those who are equally committed to excellence and personal achievement. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- Our office is located in Fairfax, VA.
- Before becoming a State Farm Agent, I was previously employed as a State Farm Employee.
- We have 20 years of combined insurance experience in our office.
Apply now and let us put you on the path to success.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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